# When a Reservation Request is Denied

> If a host declines your reservation request, don’t worry! The   pre-authorization hold   on your card for the   amount of the first month’s payme...

Source: https://neighbor.kustomer.help/en_us/when-a-reservation-request-is-denied-BJHdPCLCd

Last updated: 2022-08-30T19:32:35.450Z

If a host declines your reservation request, don’t worry! The [pre-authorization hold](https://kst.mr/r1ObIHep5) on your card for the **_amount of the first month’s payment_** will drop off from your account in around 3-5 business days. 

Sometimes the items you want to store just won’t work in a host’s space! If you type in your city or address on our homepage, you’ll see we have tons of great spaces to check out. Learn more about [finding the right space for you](https://kst.mr/BkexnISg6q)! 

After you find a great space, try [messaging a host](https://neighbor.kustomer.help/en_us/can-i-message-the-host-before-reserving-the-space-HkXPPR8RO) with any questions before you submit a reservation request! This way you can make sure the space works for both of you before [sending an official reservation request](https://kst.mr/SkcaSBepc).